Privacy Policy Overview

We take your privacy seriously and ensure your data is managed in compliance with South African and international data standards.

Information We Collect

We collect information necessary to operate and enhance our platform effectively.

• Contact details, such as your name, email address, and phone number, when you interact with us.
• Platform usage data, including access times, device information, and browser specifics.
• Technical logs, such as IP addresses, activity data, and device identifiers for diagnostic purposes.
• User feedback, support queries, and communication records to improve our service.

How We Use Data

Collected information is used solely to provide, maintain, and improve our service.

• Facilitate user account creation, login, and secure access to trading insights.
• Monitor system usage and ensure platform security through analytics monitoring.
• Respond to your queries and improve service delivery based on your feedback.
• Update users about essential service information, changes, or enhancements.

Legal Basis for Processing

We only process your information when lawful grounds are present under South African regulations.

Data is collected and used either with your explicit consent, for the fulfillment of contractual obligations, or where necessary for our legitimate business interests.

Information Sharing

We may share information under specific circumstances to protect rights or operate smoothly.

• With trusted service providers who support our platform’s technical operation and user engagement.
• When required by law or regulation, to comply with government or law enforcement requests.
• In connection with business transitions, such as mergers, acquisitions, or restructuring processes.

Data Security

We implement industry-standard security controls, including data encryption, restricted platform access, and active monitoring, to safeguard your data. Data access is limited to authorized personnel. Regular audits ensure compliance and detect and respond to any security vulnerabilities promptly.

Your Rights

You have clear rights regarding your personal information under South African law.

• Request access to or a copy of your personal data held by us at any time.
• Ask for correction or update of inaccurate or incomplete information.
• Request deletion or restriction of your data in certain circumstances allowed by law.
• Object to specific data uses or withdraw consent where previously given.

Cookies and Tracking

Our platform uses cookies to personalize content and track usage for platform improvement. You can change your cookie preferences at any time.

View Cookie Policy View Cookie Policy

Contact Us

To exercise your rights or address privacy questions, please contact us via the methods below.

Privacy Policy Updates

We may amend this privacy policy to reflect regulatory or operational requirements. Updates are posted on this page, so please review regularly for changes.